Capabilities
Six capabilities, and the delivery experience behind each
Each section below outlines the scope of work and key deliverables across our six core areas of expertise.
Ways of working
How we would work for you
Every engagement is shaped around what you need and how you need it delivered.
A short assignment
We come in for a specific question: a diagnostic, an assessment, a second opinion on a technical proposal, or facilitation of a workshop.
A full assignment
We design and build the thing itself: a system, a survey cycle, an evaluation, a strategy, or a research study coordinated end to end.
Ongoing support
We stay available to your team as technical backstopping for a country operation or a headquarters function, at a commitment agreed with you.
As part of your team
We join a consortium bid, lead an evaluation team, or hold a specialist role within your own programme.
Capability C1
Strategy & health systems strengthening
Support to governments and organisations developing health policy, strategy and the institutional arrangements needed to deliver them. Scope covers situation analysis, priority setting, governance and organisational design, and strategic and operational planning, with the implementation and measurement layer specified rather than assumed.
Deliverables
- Situation analysis and system diagnostic
- Health strategy or policy document
- Costed implementation and operational plan
- Governance and institutional arrangements
- Results framework with defined indicators
Capability C2
Epidemiology, surveillance & emergency preparedness
Design and strengthening of disease surveillance, early warning and outbreak preparedness systems. Scope covers what is placed under surveillance, at what threshold, reported by whom and acted on by whom, together with the epidemiological analysis that turns surveillance output into a situation picture.
Deliverables
- Surveillance and early warning system design or review
- Case definitions and alert thresholds, field-tested
- Mortality and morbidity surveillance protocols
- Outbreak preparedness assessment and response plan
- Epidemiological analysis and situation reporting
Capability C3
Digital health & health information systems
Design, configuration, rollout, and optimisation of routine health information systems, with particular depth in DHIS2. Scope spans the full implementation lifecycle, from indicator and metadata architecture, platform configuration and deployment through data quality regimes, user adoption and continuous improvement, to the dashboards and reporting products that translate data into actionable information for defined audiences. This includes remediation and optimisation of existing systems, as well as assessment and implementation of interoperability options with other digital health platforms.
Deliverables
- Indicator and metadata architecture, fully documented
- DHIS2 configuration, including aggregate datasets and tracker programmes
- Organisation unit hierarchy, user roles and access design
- System rollout and implementation plan, including deployment, user onboarding and operationalisation
- Validation rules and routine data quality assessment
- Dashboards and reporting packs tailored to defined audiences
- Metadata remediation and optimisation of existing instances
- Interoperability and integration options analysis
- Data governance and data protection framework
Capability C4
Monitoring, evaluation & learning
Design of monitoring, evaluation and learning systems, and delivery of evaluations at baseline, midline and endline. Scope covers theory of change, results frameworks, indicator definition and data flow, evaluation design and fieldwork, and the learning processes that convert findings into programme decisions.
Deliverables
- Theory of change and results framework
- Indicator set with definitions and data flow
- Monitoring tools and collection protocols
- Baseline, midline and endline evaluation design and delivery
- Evaluation reports with actionable recommendations
- Learning systems and lessons documentation
- M&E staff training and mentoring
Capability C5
Surveys, assessments & research
End-to-end design, setup and coordination of surveys, epidemiological studies and clinical research, from protocol development, study design and ethics/regulatory submissions through site readiness, training, data collection, quality assurance, analysis and reporting. Clinical research support includes site and investigator coordination, participant recruitment and follow-up, protocol compliance, study documentation and close-out across single- and multicountry studies.
Deliverables
- Survey or research protocol, sampling frame and sample size justification
- Digitised and tested data collection tools with data dictionary
- Enumerator and study-team training package and supervision procedures
- Clinical study setup, site readiness and initiation package
- Ethics and regulatory submission documentation and coordination
- Data management plan, cleaning and quality assurance procedures
- Research coordination, including site and investigator coordination, participant recruitment and follow-up
- Site monitoring, essential study documentation and ICH-GCP compliance
- Statistical/weighted analysis and written study or survey report
- Results dashboards and dissemination products for programme, research and donor audiences
- Study close-out and final documentation
Capability C6
Technical guidance, training & capacity strengthening
Development of the normative products that make technical practice reproducible, and the training that builds capacity to apply them. Scope covers guidelines, standards, case definitions, indicator guides, standard operating procedures, toolkits and handbook chapters, alongside curriculum design, delivery and embedded mentoring.
Deliverables
- Technical guidelines, standards and case definitions
- Indicator guides with definitions and calculation rules
- Standard operating procedures, toolkits and job aids
- Handbook and manual chapters
- Curriculum design, including blended and self-paced formats
- Training materials, facilitator guides and assessment
- Workshop delivery and training of trainers
- Embedded technical assistance and mentoring